Privacy Policy

Our contracts include a privacy policy. It is included in our Terms of Service and any other contracts we have with users.

Privacy Policy Statement

We ask that you carefully read this website privacy policy because it contains critical information about who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information, and how to contact us and supervisory authorities if you have a complaint.

The following sections comprise this website’s privacy policy:

Our Website

This privacy statement applies to your use of our website, https://hostaline.com, and our Client Login, https://hostaline.com/login.

Personal information collected and used by us

We gather personal information about you when you visit our website, register with us, contact us, send us comments, buy items or services through our website, publish material on our website, or participate in customer surveys through our website.

We acquire this personal information from you either directly, such as when you register with us, contact us, or purchase items or services via our website, or indirectly, such as through your browsing activities on our website (see ‘Cookies’ below).

The personal information we gather about you is determined by the activities you engage in on our website. This data includes:

1. Your name, address, and contact information;

2. Payment information in the form of gateway tokens. We do not keep credit card or bank account information as part of our payment system.

3. Your IP address, location, browser information, and referrer;

4. Any input you provide us by phone, email, postal mail, or social media;

5. Information about the services we offer;

6. Your account information, such as username, login information, and use data;

7. Your website details and domain information;

8. Any pre-sales, invoicing, or support correspondence;

9. Information about where you discovered us;

10. Website login information;

This personal information is used to: 

1. Build and maintain your account with us;

2. Confirm your identity;

3. Supply you with goods and services;

4. Tailor our website and its content to your specific needs;

5. Help with transfers and migrations from other providers to us;

6. Alert you of any changes to our website or services that may have an impact on you;

7. Provide and evaluate customer service.

8. Where necessary, collaborate with internet governance and regulatory authorities;

9. Enhance our services.

10. Avoid fraud

11. Our services are not available to anybody under the age of 17. This website is not designed for children to use, and we do not intentionally collect or utilize personal information about children.

Protecting your personal information:

We have put in place necessary security measures to protect personal information from being mistakenly lost, misused, or accessed in an unauthorized manner. We restrict access to your personal information to those with a legitimate business need to know. Those that process your information will only do so in an authorized manner and are bound by a duty of secrecy.

In addition, we have protocols in place to handle any suspected data security violation. Where we are legally obligated to do so, we shall notify you and any applicable regulator of a suspected data security breach.